No, we do not offer free returns. However, you can purchase a shipping label at a reduced rate via our returns portal. You can easily use this label to send your order back to us.

We advise always using our returns portal. This way, your return shipment is traceable for us and we can better assist you if something goes wrong during transport.

Do you want to return a product due to a defect? Please clearly indicate this in your return request in the portal. We will assess your report as soon as possible and provide an appropriate solution, such as replacement, repair, or refund.