If you are unable to place the order, it may be that cookies are preventing this. Try deleting the cookies and entering the order again.

It may also be that your details have not been entered correctly. Always check that everything is correct.

Problem with payment or checkout

Is payment not working? Try clicking "confirm" after each step, including for the selected payment method. Sometimes your order may have been received and you can see it in your account, but the order has not been paid correctly, meaning the order will never be sent. Please contact our customer service for this; we can then check exactly what went wrong and, if necessary, send a new payment link.