Availability of product stock
You may receive an email indicating that one or more items from your order are currently out of stock. In this email, we clearly explain the situation and the possible solutions we can offer you. This may include, for example, an alternative product, an adjusted delivery time, or partial shipment of your order.
Your order will only be processed further once we have received a response from you to this email. This way, we can follow your preferences and ensure that you receive the correct products.
It may also happen that the missing items come back into stock in the meantime. In that case, your order will be automatically sent complete, without you needing to do anything.
If you have any questions following this notification or would like to be assisted more quickly, please feel free to contact our customer service. We are happy to think along with you and find the best solution together.