Have you placed an order but are not entirely sure what the status means? Below you will find a brief explanation of the three possible statuses:

1. Picking it right now
Your order is currently being processed in our warehouse. The items are being collected and carefully packed so that they can be made ready for shipment.

2. Shipped
Your order has been packed and dispatched. Via the link in the email, you can open the track & trace page to follow the delivery and view the expected delivery date. Additionally, you will also receive updates from the carrier by email.

3. Waiting for stock (backorder)
One or more items from your order are currently out of stock. As soon as all products are available again in our warehouse, your order will be shipped complete.