We prioritise hassle-free returns to ensure customer satisfaction.
Our clear and simple policy makes it easy and quick to send back your items. On our returns page, you can read the key steps and conditions to start your return and receive a refund promptly.

General return information

All information about our return policy and how to register your return can be found on our returns page.

Conditions for returns

You can return your order to us within 30 days of the purchase date. All products must be unused and returned in their original packaging.

Returning your order

After registering, securely package your items using the provided label. Send your return within 30 days of your order date. Using our label ensures the return process is quicker and smoother.

Refund timeline

Once your return has arrived and been inspected at our warehouse, the refund will be processed promptly. Returns registered through our system usually receive a refund faster. You will receive email updates throughout the process, keeping you fully informed at every stage.