Understanding the shipping policy ensures that your ordering experience goes smoothly and worry-free.
We pride ourselves on our fast and reliable order processing, whether you are ordering as a private individual or as a business. In this article, you will read everything about when your order will be shipped, how you can track the delivery, and what you can expect when shopping with us.

Order processing and shipping times

• Orders placed on weekdays before 22:00 will be picked, packed, and shipped the same day.

• Orders placed on Friday evening or Saturday will be shipped on Monday.

• Orders placed on Sunday usually leave our warehouse on Monday or Tuesday.

Tracking your order

• Once your order has been shipped, you will receive tracking information by email.

• You can track your order at any time via the provided link.

• If the tracking does not update after 5 days, please contact us so we can initiate an investigation with the carrier.

   

Delayed or lost shipments

• Wait 5 days if there are no tracking updates.

• Contact customer service if there is still no progress after that.

• We will contact the carrier and investigate the situation on your behalf.

Conclusion: Shop with us with confidence

We are committed to delivering your order quickly and transparently. Use the tracking link to follow your delivery and feel free to contact us for assistance. Our customer-focused team is always ready to help, so both professionals and private individuals have a positive experience. Expect quality, speed and peace of mind.